HomeMy WebLinkAboutPolicy 225 - Responding To Mentally Ill Persons
OSHKOSH POLICE DEPARTMENT POLICY AND PROCEDURE
TITLE: RESPONDING TO MENTALLY POLICY SERIES: 225
ILL PERSONS
Effective Date: 09-16-21 Date Issued: 09-02-21
Chief of Police: Dean Smith Date Signed: 09-02-21
(signature on file)
CALEA Standard: 41.2.7
WILEAG Standard: 6.1.10
Statutes: §51.15; §51.42(3); §51.45(11); §55.06; §55.135
Review Date: 08-19-21
Review By: PSD Lieutenant & Command Staff
Rescinds Policy Dated: Policy 225 dated 05-01-14
(Policy 210 Patient Procedures Mercy Medical Center dated 10-01-93)
(Directive 264 Transference of Committal Custody)
225.01 Purpose
225.02 Policy
225.03 Definitions
225.04 General Procedures
225.05 Adult Intervention Options
225.06 Juvenile Intervention Options
225.07 Alcohol or Another Drug Incapacitation
225.08 Training
Appendix A Statement of Emergency Detention by Law Enforcement
Officer (ME-901)
Appendix B Statement of Emergency Protective Placement (GN-4000)
Appendix C Protective Custody Report
225.01 PURPOSE
It is the purpose of this policy to provide guidance for officers of the Oshkosh Police
Department when responding to suspected mentally ill persons in order to identify and
provide the most effective and understanding response possible to law enforcement
situations involving people experiencing a mental health crisis.
225.02 POLICY
Responding to individuals during police contacts who are known or suspected to be
mentally ill requires an officer to make difficult judgments about the mental state and intent
of the individual. It may require an officer to use special police skills and abilities to
effectively and legally deal with the person so as to avoid unnecessary violence.
The possibility of unpredictable and sometimes violent behavior should be considered when
responding to people who have mental illness. Officers should never compromise or
jeopardize their safety or the safety of others in these situations.
State law guides officers regarding the detention of persons that show symptoms of mental
illness and are considered a danger to themselves and/or others. Officers shall use this
and subsequently responding to the mentally ill person in a humane manner.
Agency personnel shall afford people who have mental illnesses the same rights, dignity and
access to police and community services as are provided to all citizens. No single policy or
procedure can address all of the situations that officers may be required to provide assistance
to persons who have mental illnesses.
225.03 DEFINITIONS
A. Behavioral Health Officer (BHO): An Officer who is the primary contact for
mental health systems/providers, governmental and private, wishing to
address system or individual mental health-related concerns and will work
directly with other Oshkosh Police staff to make our services as efficient and
effective as possible for our work with mental health consumers and their
systems of support.
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B. Crisis Intervention Team (CIT) Officer: An Officer who has received advanced
specialized training in recognizing and understanding the signs and symptoms
and varying degrees of mental illness and how to de-escalate a crisis.
C. Emergency Detention (Chapter 51.15): A procedure whereby an officer detains
a person that is behaving in such a way that leads the officer to believe the
person may meet the commitment standards. Those standards are mental
illness, proper subject for treatment, and dangerousness. Dangerousness can
include any recent acts or failures to act that could result in death or serious
bodily harm to the subject or others, inability to meet basic
needs because of mental condition or impaired judgement.
D. Emergency Protective Placement (Chapter 55.06): A procedure whereby an
officer detains a person that is behaving in such a way that leads the officer to
believe the person is in need of protective services. Persons that are suffering
from a long-term, non-treatable problem such as infirmities of aging, organic
brain disorders, long-term mental illness or substantial developmental
disability may be in need of protective services.
E. Incapacitated by alcohol or another drug (Chapter 51.45(11)): Means that a
person, as a result of the use of or withdrawal from alcohol or another drug, is
unconscious or has his or her judgment otherwise so impaired that he or she is
incapable of making a rational decision, as evidenced objectively by such
indicators as extreme physical debilitation, physical harm or threats of harm to
himself or herself or to any other person, or to property.
F. Intoxicated person (Chapter 51.45(11)): Means a person whose mental or
physical functioning is substantially impaired as a result of the use of alcohol, a
controlled substance, a controlled substance analog, or another drug.
G. Mental Illness: Any of various conditions characterized by impairment of an
social, psychological, biochemical, genetic or other factors, such as infection or
head trauma. A subject may suffer from mental illness if he/she displays an
inability to think rationally, exercise adequate control over behavior or
impulses (e.g. aggressive, suicidal, homicidal, sexual), and/or take reasonable
care of his/her welfare with regard to basic provisions for clothing, food, shelter
or safety. Mental illness, for purposes of involuntary commitment, means
substantial disorder of thought, mood, perception, orientation, or memory that
grossly impairs judgement, behavior, capacity to recognize reality, or ability to
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meet the ordinary demands of life. This definition can include people with
dementia.
225.04 GENERAL PROCEDURES
A. Inter-jurisdictional Procedural Agreement
1. The inter-jurisdictional procedural agreement creates a uniform protocol
for managing and investigating events occurring within the jurisdiction
of Outagamie and Winnebago County when a person needs to be
committed to a medical facility. The premise of the agreement is to
define the appropriate agency to:
a. investigate the incident
b. take ownership of the commitment
c. provide subsequent follow-up.
2. Additionally, this agreement will provide a clear guideline for
supervisors to follow when making jurisdictional decisions.
3. If a person presents to a treatment facility or is presented to a law
enforcement agency, and fits the criteria for a Chapter 51.15 Emergency
Detention, the agency who first contacts the person shall take the person
into protective custody, and, if not done already, have them transported
to an appropriate treatment facility. That agency will investigate the
incident, file the commitment and provide for long-term follow-up as
indicated, except:
a. If a recent overt harmful act occurred in another jurisdiction, the
agency providing law enforcement services for that jurisdiction
shall be responsible for the commitment and investigation of the
incident. Overt acts include any act that could or would likely
cause harm or injury to the person. For the purpose of this
detention is necessary. It does not include thoughts of suicide,
threats of overt acts towards oneself, or any situation where a
location of an event is unknown or irrelevant.
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4. If an agency commits a person who lives in another jurisdiction under
this protocol the investigating agency shall forward a copy of their
report to that jurisdiction for information and subsequent follow-up if
needed.
B. Recognizing Abnormal Behavior
1. Officers expected to recognize behavior that is potentially destructive
and/or dangerous to self or others. Officers may consult with a trained
Oshkosh Police CIT Officer if available and/or may consult with a
Winnebago County Department of Human Services Crisis Worker. If
available, Officers may also consult with the Oshkosh Police Behavioral
Health Officer and/or an available Social Worker.
2. The following are generalized signs and symptoms of behavior that may
suggest mental illness although officers should not rule out other
potential causes, such as reactions to narcotics or alcohol, or temporary
emotional disturbances that are motivated by the situation. Officers
should evaluate the following and related symptomatic behavior in the
total context of the situation when making judgments about an
commission of a crime. A mentally ill person may exhibit one or more of
the following characteristics when in crisis:
a. Mental disorders, including serious and persistent mental
illnesses (depression, bipolar disorder, schizophrenia, and anxiety
disorders) as well as personality disorders,
b. Alcohol and/or drug abuse,
c. Developmental disabilities,
d. rders.
3. Officers are not expected to diagnose or treat any of these conditions.
However, they need to be familiar with them so they can respond
effectively to people who have one or more of them.
C. Determining Danger
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1. Not all mentally ill persons are dangerous, while some may represent
danger only under certain circumstances or conditions. Officers may
use several indicators to determine whether an apparently mentally ill
person represents an immediate or potential danger to himself/herself,
the officer or others. These include, but are not limited, to the following:
a. The availability and/or threat by a person to use any weapons.
b. Statements by the person that suggest to the officer that the
individual is prepared to commit a violent or dangerous act.
Such comments may range from subtle innuendo to direct threats
that when taken in conjunction with other information may
indicate a potential for violence.
c. A personal history that reflects prior violence under similar or
family, friends or neighbors may be able to provide such
information.
d. Failure to act prior to arrival of the officer does not guarantee that
there is no danger, but is does tend to diminish the potential for
danger.
e. The amount of control that the person demonstrates,
f. The volatility of the environment.
D. Responding To The Mentally Ill Person
1. Police intervention may be required if the officer determines that an
individual may be mentally ill and is a potential threat to
himself/herself, officer or others. These guidelines should be followed in
all contacts, whether on the street or during more formal interviews and
interrogations. The following responses may include:
a. Pre-Intervention Preparation.
i. Find out as much as you can about the person/situation
ii. Calm yourself
iii. Center yourself and get focused
iv. Develop a strategy for the intervention
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b. Approach Safety Considerations.
i. Watch for early warning signs
ii. Watch for pre-attack postures
iii. Do not presume compliance
iv. Consider options to disengage and/or escalate
v. Make a contact decision
vi. Deploy resources
vii. Evaluate the threat level
viii. Consider officer/subject factors
ix. Conduct a tactical evaluation
x. Develop a plan on how to approach the contact
xi. Recognize your personal limitations and consider having
another officer take over if needed
c.
i. Move to where the person can see you and use an open stance
ii. Avoid crowding the person, to the extent possible
iii. Control distance and maintain bailout routes
iv. Remain alert but try not to appear tense
d. perception of reality.
e. Try to establish rapport with the person.
f. Explain your perception of reality.
g. Move toward resolution of the situation.
i. Keep the subject as calm as possible
ii. Find out as much as you can about the situation
iii. Use available resources to help with resolution
iv. Remain realistic and honest in your response to the subject
h. Document/Debrief.
225.05 ADULT INTERVENTION OPTIONS
A. Based on the overall circumstances and judgements of the potential for violence
and harm, officers have the following intervention options:
1. Take the adult into custody for an involuntary Emergency Detention by
Law Enforcement Officer. If an officer has cause to believe that a person
is mentally ill, drug dependent or developmentally disabled, and the
subject evidences behavior which constitutes a substantial probability of
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physical harm to self or others based on specific and recent dangerous
acts, attempts, threats, omissions, and/or statements observed by the
officer or reliably reported to the officer, the officer shall take the person
into protective custody as set forth in §51.15, Wisconsin Statutes if it is
needs.
The officer must contact the Winnebago County Department of Human
Services to have them approve the need for detention prior to the final
placement of the person. This contact and the DHS representatives
decision will be documented on Appendix A - Statement of Emergency
Detention by Law Enforcement Officer Form (ME-901) and submitted
with the report.
a. If the investigating officer did not witness the dangerous conduct,
the officer must obtain a statement from a reliable witness.
b. Officers must complete Statement of Emergency Detention by
Law Enforcement Officer Form (ME-901) upon arrival at a
medical facility (Appendix A). Winnebago County Department
of Human Services staff will determine which approved
treatment facility the person will be detained at under Chapter 51.
A copy of the Statement of Emergency Detention by Law
Enforcement Officer Form (ME-901) must be included in the
patient record.
Some patients will be transported by ambulance to, or self-report
to, Aurora Hospital for medical treatment. When this occurs the
patient will usually be transferred to Mercy Medical Center or
another approved treatment facility for a mental health
commitment once they receive medical clearance.
i. If the medical clearance will require a hospital stay for the
patient, and the person will be left and transferred later, the
officer must complete the Statement of Emergency Detention
by Law Enforcement Officer Form (ME-901) right away and
indicate the date and time the individual was detained at the
first medical facility. The form must be faxed to the
Corporation Counsel, as soon as possible by the Shift
Commander.
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ii. The detention commencement date and time begins when the
person is first taken into custody by the officer. A copy of the
emergency detention form must be included in the patient
record so that it can go with the patient when transferred to
another facility.
c. Supervisors shall be contacted by the officer to approve the
detention.
d. The decision to place a person on an emergency detention under
Chapter 51 of the Wisconsin Statutes requires a reasonable belief
by the officer that this is the least restrictive alternative
A person should not be placed
on an emergency detention if they agree to voluntarily consent to
evaluation, diagnosis, and treatment that the officer reasonably
believes would stabilize the individual and remove the
substantial probability of physical harm, impairment, or injury to
himself, herself, or others. That person can be placed on an
emergency detention at a later time if the person refuses
treatment and the person meets the criteria for detention.
Oshkosh Police Officers must reasonably believe the individual
would be unable or unwilling to cooperate with voluntary
treatment when making a decision whether or not to place them
on an involuntary emergency detention.
e. Oshkosh Police officers are responsible to initiate an emergency
detention and complete the appropriate forms for any emergency
room patient that qualifies, providing that the person has not yet
been admitted to in-patient. When a person who is an in-patient
as a result of a voluntary admission becomes so violent that the
hospital staff cannot care for him/her, Oshkosh Police Officers
may initiate an emergency detention based on information from
by the treatment facility may also be appropriate.
f. Emergency committal forms and incident reports shall be faxed to
the Corporation Counsel Attorney as soon as possible by the Shift
Commander. The Court Clerk will file the original committal
form and incident report in the appropriate court on the same or
next business day.
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g. Regarding procedures for the transfer of custody of cooperative
and non-combative adults being placed on an Emergency
Detention at Mercy Medical Center, the Officers shall complete
the required paperwork for the Emergency Detention.
i. When the paperwork is completed and the person is
cooperative and non-combative, the Officers shall ensure that
they make contact with emergency room staff and notify them
that custody is being transferred and that the Officer is leaving
the facility.
ii. The Officer does not need to remain in the emergency room
until a determination is made as to the location of the
emergency detention placement, and our departure is not
dependent on the availability of hospital security personnel to
monitor the subject.
iii. Before leaving the hospital, contact shall be made to a
supervisor to advise them of your intent to leave the hospital
and a summary of the committed
discussed.
iv. These procedures do not apply to persons that are being
arrested on charges that would otherwise require
incarceration, if not for the need for an emergency committal.
In those circumstances, officers will stay with the person at
Mercy Medical Center until being placed on the Behavioral
Unit.
v. The Officer may be called back to Mercy Medical Center and
will assist in transporting the patients to another treatment
facility, if necessary, and may request the assistance of the
transportation.
vi. Procedures at Aurora Hospital do not change as a result of
this.
h. Oshkosh Police should be notified when a patient under
emergency detention or protective custody has left the medical
facility unauthorized. Upon recovery of the patient, he/she will
be returned to the medical facility.
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2. Take the person into protective custody as set forth in §55.06, Wisconsin
Statutes and follow the same procedures above. Complete a Statement
of Emergency Protective Placement (GN-4000) (Appendix C). Law
Enforcement officers or social workers may initiate Emergency
Protective Placements. The Winnebago County Department of Human
Services does not have to approve these, but Officers should contact
them to advise them of the placement.
3. Take the person into custody for a criminal act that was committed; or
4. Seek a voluntary emergency evaluation and admission at an appropriate
facility. If a person does not appear to be in acute crisis, has not acted to
harm himself/herself, has not formulated a lethal plan to harm
and an emergency detention may not be necessary. Consultation with the
Winnebago County Department of Human Services is recommended for
optional voluntary placement coordination, or placement is a crisis center.
5. Provide the individual and family members with referrals on available
community mental health resources. An officer can make a mental
health referral when the circumstances do not indicate that the
individual must be taken into custody for his own protection or the
protection of others. Supervisors must be contacted to approve the
referral as a resolution.
6. Release and/or release to family or caregiver
7. Crisis Intervention can be contacted by calling the Crisis Intervention
Hotline at (920) 233-7707 for assistance from trained health
professionals. The Crisis Intervention worker will assist the
investigating officer in evaluating the patient and assessing the legal
options available for placement in the least restrictive environment.
8. Officers should consider including the Behavioral Health Officer, if
available, in the decision making process and follow-up.
9. The incident must be thoroughly documented in a written incident
report with resolution option explained.
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B. Mentally ill persons may present conditions for transportation that dictate
special care and attention, but it should not be assumed that mentally ill
persons do not need to be restrained for transport. Using restraints or
handcuffs on a mentally ill person can aggravate their aggression. Officers
should be aware of this fact, but should take those measures necessary to
protect officer safety and the safety of the person being transported. Officers
are further guided by procedures outlined in Policy 205 Transporting Persons
in Custody and Policy 201 Use of Force.
C. Contact a Winnebago County SDepartment supervisor to make
transportation arrangements for adult emergency committals that are placed in
facilities outside the City of Oshkosh. Generally, a Winnebago County
Department Deputy may provide the transportation, with an Oshkosh Police
Officer riding along. If they are not available, Oshkosh Police Officers may
conduct the transport to the facility, with Supervisor approval. The Winnebago
County artment is responsible for transportation for court ordered
transfers.
225.05 JUVENILE INTERVENTION OPTIONS
A. Under circumstances when a juvenile comes to the attention of Oshkosh Police
Department officers because they are presenting with the potential for self-
harm or harm to others, that juvenile can be evaluated by a mental health
professional 24 hours a day, 7 days a week.
B. Officers should evaluate juveniles using the same criteria listed in 225.05 Adult
Intervention Options. Officers should speak with a crisis worker to help them
in the decision making process. In addition:
1. If the juvenile has admitted to ingesting drugs or alcohol, or appears to
be under the influence of drugs or alcohol, that juvenile should be taken
to the appropriate medical hospital for medical clearance or treatment, if
needed.
2. If the juvenile has committed any overt act of violence toward self or
others, or has threatened self or others and refuses to voluntarily
cooperate with a mental health assessment process, some type of
detention may be necessary.
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a. The detention would either be at an approved facility under
Chapter 51, if there were questions as to the mental health status
of the juvenile. The detention might also be to a secure detention
facility under Chapter 938, if there is no reason to believe that
b. If the juvenile has acted out or has caused some minor property
damage, but has calmed down and is cooperative throughout the
decision making process, that juvenile would not necessarily need
to be detained.
225.07 ALCOHOL OR ANOTHER DRUG INCAPACITATION
A. Pursuant to Wisconsin §51.45(11)(a), an intoxicated person may come
voluntarily to an approved public treatment facility for emergency treatment.
1. Officers may assist a person who appears to be intoxicated in a public
place and to be in need of help to his or her home, an approved treatment
facility or other health facility, if such person consents to the proffered
help.
B. Pursuant to Wisconsin §51.45(11)(b), a person who appears to be incapacitated
by alcohol or another drug shall be placed under protective custody by a law
enforcement officer.
1. Officers shall either bring such person to an approved public treatment
facility for emergency treatment or request a designated person to bring
such person to the facility for emergency treatment.
a. If the person who appears to be incapacitated by alcohol or another
drug is a minor, the Officer is authorized to take them into custody
under Chapter 48 or Chapter 938.
2. If no approved public treatment facility is readily available or if, in the
judgment of the Officer, the person is in need of emergency medical
treatment, the Officer shall take such person to an emergency medical
facility.
3. The Officer, in detaining such person or in taking him or her to an
approved public treatment facility or emergency medical facility, is
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holding such person under protective custody and shall make every
reasonable effort to protect the person's health and safety.
4. In placing the person under protective custody the Officer may search
such person for and seize any weapons.
5. Placement under protective custody under this subsection is not an arrest.
No entry or other record shall be made to indicate that such person has
been arrested or charged with a crime.
6. A person brought to an approved public treatment facility under this
paragraph shall be deemed to be under the protective custody of the
facility upon arrival.
7. The Officer shall contact the Winnebago County Department of Human
Services to inform them of the incapacitation, although approval is not
needed for the incapacitation.
8. The Officer shall complete Appendix C Protective Custody Report. A
copy will be left with the person, facility staff, and will also be included
in the
225.08 TRAINING
A. In order to prepare officers for responding to persons with mental illnesses in
an appropriate manner, the Oshkosh Police Department shall provide training
to agency personnel. The appropriate training will be conducted and
documented for all entry-level personnel, as well as refresher training provided
to all agency personnel annually.
B. The Behavioral Health Officer will also conduct training for Officers on mental
health-related topics, as needed and will evaluate mental health-related police
training offered for Officers in conjunction with the Sergeant of Professional
Development.
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