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Frequently Asked Questions

  1. How do I learn CPR?

    The local chapter of The American Red Cross offers certification classes at both their Oshkosh and Appleton offices. FMI
    If you are interested in just learning the basic, hands-only bystander CPR click here to get to a video on The American Heart Association’s website.

  2. Why are there fire trucks or ambulances parked at the grocery store?

    We function like a family and eat meals together every day. The city does not provide meals while on duty. Each shift has a kitty that we pay every morning. We use the money in the kitty to go shopping for our daily meal. While at the store we are still on duty and you may notice us leave our food and respond to an emergency.

  3. Why does a fire truck respond with an ambulance?

    You may notice a fire truck respond with an ambulance. Firefighters on the engines are also Paramedics and can render aid in an emergency situation before the ambulance arrives. The engine company will continue to assist the ambulance throughout the call. Some calls require extra personnel due to the amount of equipment required, advanced medical procedures and tasks that need to be performed to provide the best care possible. Examples of calls where extra manpower may require an engine to respond are as follows: Cardiac Emergencies, Respiratory Emergencies, Seizures, Strokes, Diabetic Emergencies, Overdose/Poisoning, Allergic Reaction, Traumatic Injury, and Child Birth/Pediatric calls.

  4. Do personnel on the ambulances fight fires?

    All firefighters are cross-trained as paramedics. The firefighters rotate between the ambulance and engine companies. They work four days on an Ambulance and four days on an Engine company. When we are dispatched for a structure fire an ambulance does respond and may be assigned a variety of tasks.

  5. Why does an emergency vehicle respond with lights and siren and then turn them off?

    On occasion, when responding to emergencies the first arriving apparatus or dispatch center may relay information that may cause us to down grade to a non-emergent mode or even cancel the call and return to service.

  6. When an emergency vehicle is approaching lights and siren; what should I do?

    Please pull off to the right side of the road and stop your vehicle. This allows a clear lane for apparatus to continue safely and quickly.

  7. How do you determine which hospital to transport patients to?

    In the majority of cases if the patient is stable or we can stabilize the patient, they can chose which hospital they are transported to. There are a few exceptions that require transport to the closest appropriate hospital such as serious traumatic injuries or certain medical situations, in those cases a predetermined boundary is used to decide where to transport.